Frequently asked questions

Check the tyre sidewall or vehicle handbook. A common format is 205/55 R16 91V. The size helper explains each part before search.

Check size, load index, speed rating, season, EU label values, warranty, stock, price per tyre and set-of-four total.

No. Card details are handled by Shopify checkout and approved payment providers. Instatyre stores only the limited order and payment-status references needed for service and refunds.

Unused eligible tyres may be returned under the return policy. Fitted or driven tyres require case review because condition and safety are material.

Installer availability depends on the delivery area and selected tyre. During order handling, support can confirm whether partner fitting, delivery to a fitter or home delivery is available for the customer location.

Yes. Customers may arrange fitting with their preferred installer. Before fitting, confirm the tyre size, load index, speed rating and vehicle requirements with the installer.

The EU label helps compare fuel efficiency, wet braking and external rolling noise. It is a useful baseline for safety and comfort.

Support will confirm the order, offer an equivalent alternative where appropriate, or arrange a refund through the original payment method.